General Manager · Hospitality Advisor

I run outstanding properties. I help hotels and investors create value through strategy, people, and results.

I run hospitality properties and support independent owners as co-founder of Best Way Hotel Solution Group: openings, repositioning, revenue, cost control.

Portrait of Orazio Spina Acireale (CT), Sicily
35+
Years in hospitality
13
Properties directed since 2006
3
Hotel start-ups from scratch
+30%
Client growth at a single property
About

A method built one property at a time.

My name is Orazio Spina. I've worked in Italian hospitality for over thirty-five years, on a path that started at the front desk and led to general management of 4- and 5-star hotels, historic masserie, wellness resorts, and luxury boutique hotels across Italy.

I have led thirteen different properties since 2006, each with its own demands: openings from scratch, extreme seasonality, repositioning, entry into international hotel collections. This experience is the foundation on which, together with my partners, I built Best Way Hotel Solution Group.

"Every property has its own numbers. My job is to make them add up, season after season."

Profile
  • Based inAcireale (CT), Sicily
  • RoleGeneral Manager
  • CompanyBest Way Hotel Solution Group
  • EducationDegree in Tourism Sciences
  • AssociationsADA, AIRA
  • RecognitionProfessional of the Year, 2012
Results

The numbers behind the career.

Every property I've directed has left a measurable result: growth, repositioning, standards achieved. These are the numbers I bring to Best Way Hotel Solution Group's clients.

+30%

Client base growth

At a leisure property serving a mostly international market, achieved over six seasons through targeted marketing strategies.

3

Start-ups from scratch

Three properties, each different in context and market: operating model, procedures, and team built from scratch at each one.

LHW

Leading Hotels of the World

Membership project for a 5-star luxury property, implementing the required international standards.

20.000mq

Hotel & wellness center

Direction of a hotel with a wellness center: three restaurants, a spa area, and a semi-Olympic pool.

16years

Of hands-on experience

From the front desk to Room Division Manager, before my first appointment as director.

4★/5★

Level of properties directed

From 4-star hotels to boutique properties and 5-star luxury resorts, across very different settings.

BW
Best Way Hotel Solution GroupIndependent hotel consulting

"We bring independent properties the same method I apply every day as a director."

I am co-founder and partner of Best Way Hotel Solution Group, a hotel consulting firm based in Acireale, Sicily. We work exclusively with independent leisure properties: family-run properties, boutique hotels, and resorts that want to grow without joining a large group.

We never start from a standard template, but from the property's real numbers: occupancy, costs, team, positioning. From there we build a tailored plan, verifiable season after season.

We are actively growing our business and are looking for new hotel clients and strategic partners in the Italian market.

  • 01

    Hotel start-up

    From operational concept to opening day, for new properties or new management take-overs.

  • 02

    Rebranding and repositioning

    Redefining identity and market positioning for established properties.

  • 03

    Revenue management

    Rate and distribution strategies built on the property's real data.

  • 04

    Operations and cost management

    Org charts, department procedures, and cost control to protect margin.

Current role

General Manager, Tonnara di Scopello

Luxury boutique hotel and wedding venue, historic buildings on the Sicilian coast.

See full career →
Career

Thirteen properties, thirty-five years.

From the front desk to general management: every role added a piece to the method I now bring to consulting.

General Manager

Tonnara di Scopello · Scopello (TP)

General management of a luxury property with historic buildings: brand identity, service standards, revenue management, and partnerships with international tour operators and wedding planners.

Director

GHD Hotels — Hotel Alle Alpi 4★ · Moena (TN)

Seasonal direction of a 4-star hotel with 33 rooms, a restaurant, and a wellness center in Val di Fassa.

Director

Terre di Romanello Relais · Noto (SR)

Direction of a 19th-century Sicilian masseria: service standards, cost/revenue control, and dynamic rate management across the website and OTAs.

Director

Poggio Leano Resort · Donnalucata (RG)

Managerial start-up of the boutique resort, supporting ownership in defining the operating model, revenue, and OTA management.

General Manager

Casal di Noto Resort · Val di Noto (SR)

Start-up of a restored 18th-century masseria, serving an international leisure market. 30% client base growth through new marketing strategies.

Director of Properties

Bagaglino Hotels & Resort

Direction of multiple hotel properties, including abroad; event and banquet management, operating budgets, and service standards.

General Manager

Villa Neri Resort & Spa 5★L · Etna (CT)

Management of a 5-star luxury property with high-profile banquets and events. Leading Hotels of the World membership project, implementing international standards.

Hotel & Wellness Director

Livigno Spa Srl — Aquagranda Wellness Park · Livigno (SO)

Direction of a hotel and 20,000 sqm wellness center, with 3 restaurants, wellness areas, a semi-Olympic pool, and a gym.

Director

Grand Hotel Besson — Allrosesclub · Sauze d'Oulx (TO)

Start-up of a mountain property: staff training and sales through GDS, IDS, and website channels.

Director

Apeiron Hotel · Acicastello (CT)

Management control, revenue management, and development of sales strategies across GDS/IDS channels.

From the front desk to management

President Park Hotel · Grand Hotel Excelsior · Hotel Orizzonte

Sixteen years working my way up: floor waiter, front desk secretary, night audit, up to Room Division Manager at the President Park Hotel in Acicastello.

Skills

What I bring to every project.

General management & operations
Revenue management & dynamic pricing
Hotel start-up & rebranding
Budgeting, cost control & revenue analysis
Wedding & events management
Luxury guest experience
Sales, marketing & OTA management
HR management & team building
Food & beverage management
Supplier management & contracts
Management software — PMS, CRS, GDS, IDS
Hospitality regulations & HACCP
Education

Studies & specializations

Bachelor's Degree in Tourism Sciences
University of Catania — 1995–1998
Diploma, Tourism Front Office & Reception
Hospitality Vocational Institute, Giarre — 1988–1990
Revenue Management
Course with Prof. Aldo Grasso
Human Resources & Cost Analysis
ADA — Italian Hotel Managers Association, Riva del Garda and Taormina
Leadership & Team Building
Ashley & Morgan, Milan
Certifications & associations

Recognitions

  • Professional of the Year — Solidus, 2012
  • B2 First Certification — Callaghan Institute
  • ADA Member — Italian Hotel Managers Association
  • AIRA Member — Italian Hospitality & Reception Association
  • Privacy & HACCP — CDS Service, Rome
Orazio Spina

Orazio Spina

General Manager · Best Way Hotel Solution Group

Write to me about your property, a collaboration with Best Way Hotel Solution Group, or a director position.

This will open your email client with the details pre-filled, ready to send.